Delivery & Shipping Process
Once your order is verified and your location is confirmed, processing begins. This takes approximately 1 business day (not including Sundays or holidays). After processing, orders are shipped from the Starella Glam warehouse located in Nassau, Bahamas. If an invalid address was provided at the time of order, you will be contacted by email, phone call and/or whatsapp messenger from the Customer Support Team requesting a new address for delivery. This may prolong processing times.
You will receive a confirmation email (If provided) once your order is out for delivery.
The delivery process begins after the processing time, which typically takes 1 business day (not including Sundays or holidays).
A flat delivery fee of $5 will be added to all local orders.
We’re now offering Domestic (Family Islands) & International Shipping.
Express Shipping for Family Island & International orders will take approximately 3-5 business days.
You will receive a tracking number upon confirmation of shipment.
A flat shipping fee rate of $16 will be added to orders.
*DUE TO COVID-19 ALL SHIPPING SERVICES ARE TEMPORARILY SUSPENDED!*